Telephone Help - 3 Way Chat
If you require any help or faults enquires please phone us on 08 8444 7949 or 1300 369 655 between 9am to 7:30pm Monday to Friday.
3-Way Chat allows you to have a 3-way conference call on your home phone.
Features and Benefits
3-Way Chat allows you to introduce a third person during a call and have a 3-way conversation.
- Talk to 2 friends at a time!
- Easy to use conference calling.
- Automatically connected to your home phone service.
Activating this Service
3-Way Chat is automatically added to your home phone, however you may need to switch the feature on. See 'Using this Service' section for details.
Using this Service
To place a call on hold and make a new call
- Press ‘Recall’ and wait for the dial tone
- Enter the new phone number
- Wait for the recipient to answer.
To start 3-Way Chat
- Press ‘Recall’
- Wait for the dial tone
- Dial ‘3’ on the keypad.
To hang up one call and return to the call on hold
- Press ‘Recall’
- Wait for the dial tone
- Dial ‘1’ on the keypad.
To split a 3-Way Chat session into two separate calls
- Press ‘Recall’
- Wait for the dial tone
- Dial ‘2’ on the keypad.
Costs of Using this Service
There is a fee per 3-Way Chat conversation plus plus standard call costs for each call joined to the chat.
Does Call Waiting work when using 3-Way Chat?
No, you will not hear the call waiting tone while using 3-Way Chat.
Can I 3-Way Chat an incoming call via Call Waiting?
Yes, refer to the instructions listed under ‘To start 3-Way Chat’.
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